Privacy Policy

1. Information We Collect
We may collect information about you in a variety of ways. The information we collect depends on how you interact with the Site and our services.

1.1 Information You Provide to Us
Personally identifiable information you may voluntarily provide includes, but is not limited to:

• Contact Information: name, email address, phone number, postal address

• Account Information: username, password, profile details (if we offer account creation)

• Subscription Information: your preferences, newsletter choices, and communication settings

• Submission Information: when you submit art, portfolio links, writing, or other creative work (including any biography or social handles you provide)

• Application & Business Information: if you apply for a job, internship, collaboration, partnership, or advertising with us, we may collect your CV, portfolio, company details, and related materials

• Payment Information: if we offer paid services or products, we (or our payment processor) may collect billing and payment details such as card type, last four digits of card number, billing address (payment data is typically handled by third-party processors and not stored in full by us)

You can choose not to provide certain information, but this may limit your ability to use specific features of the Site.

1.2 Information Collected Automatically
When you access or use the Site, we may automatically collect certain information about your device and usage, such as:

• Device & Browser Information: IP address, browser type and version, operating system, device identifiers

• Usage Data: pages you visit, links you click, time and date of your visit, time spent on pages, referring/exit pages

• Log Data & Analytics: general Site usage statistics and performance metrics

We typically collect this information using cookies, web beacons, pixels, and similar tracking technologies. For more details, please see our Cookie Policy.

1.3 Information from Third Parties
We may receive information about you from third parties, such as:

• Analytics providers (e.g., website analytics tools)

• Advertising and marketing partners

• Social media platforms if you connect or interact with our accounts

• Partners & sponsors involved in events, collaborations, or campaigns you participate in

The information we receive from these third parties is governed by their privacy policies and the permissions you’ve granted them.

2. How We Use Your Information
We use your information for various business and operational purposes, including to:

1. Provide and maintain the Site

   • Operate, maintain, and improve the performance and content of our Site

   • Enable you to access features like online exhibits, galleries, and subscriber content

2. Communicate with you

   • Respond to inquiries, feedback, and support requests

   • Send you newsletters, updates, editorial highlights, and promotional materials (where permitted by law and your preferences)

   • Notify you about changes to our terms, policies, or services

3. Manage subscriptions, submissions, and accounts

   • Process your newsletter or email list subscriptions

   • Handle your art or content submissions, job applications, and collaboration proposals

   • Contact you regarding your submissions, opportunities, or editorial decisions

4. Personalize your experience

   • Tailor content, recommendations, and communications based on your interests and browsing behavior

   • Remember your preferences and settings

5. Marketing and advertising

   • Measure and understand the effectiveness of our campaigns

   • Show you relevant content and advertisements (on our Site or via third-party platforms), where legally permitted

6. Security and legal compliance

   • Detect, prevent, and address technical issues, fraud, and abuse

   • Enforce our Terms and Conditions and other agreements

   • Comply with applicable laws, legal obligations, and regulatory requirements

We will only use your personal information when we have a lawful basis to do so (for example: your consent, our legitimate interests, performance of a contract, or compliance with a legal obligation, depending on the applicable law).

3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on the Site.

• What are cookies?
  Cookies are small text files placed on your device to store small amounts of information.

• Why we use them:

  • To remember your preferences and settings

  • To analyze Site traffic and usage patterns

  • To help secure the Site

  • To measure the effectiveness of marketing and campaigns

You can manage or disable cookies through your browser settings. However, if you disable certain cookies, some features of the Site may not function properly.
For more information, please see our Cookie Policy.

4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers & Vendors
We may share information with trusted third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance

• Analytics and performance tracking

• Email marketing and communications

• Payment processing

• Advertising and campaign management

These providers are only given the information necessary to perform their services and are required to protect your information.

4.2 Business Partners, Sponsors & Collaborators
When you participate in campaigns, events, contests, or collaborations involving partners or sponsors, we may share information relevant to that activity (for example, entries or contact information for prize fulfillment) as described at the time of collection.

4.3 Legal Requirements & Protection
We may disclose information if we believe it is necessary to:

• Comply with a legal obligation, court order, or government request

• Enforce our Terms and Conditions or other agreements

• Protect the rights, property, or safety of NeoBo|CREATIV™, our users, or others
   

4.4 Business Transfers
In connection with any merger, acquisition, restructuring, sale of assets, or bankruptcy, your information may be transferred as part of the business assets. We will notify you (for example, via email or a notice on the Site) if such a transfer occurs and becomes subject to a different Privacy Policy.

5. International Data Transfers
Depending on where you are located, your information may be transferred to and processed in countries other than your own, which may have different data protection laws.
When we transfer personal information internationally, we will take appropriate steps to ensure it is treated securely and in accordance with this Privacy Policy and applicable laws (for example, using standard contractual clauses where required).

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
The length of time we keep information may depend on:

• The type of information

• Our legal obligations

• The need to resolve disputes or enforce our agreements

• Our business needs (for example, maintaining an email subscription unless/until you unsubscribe)

When we no longer require your information, we will take reasonable steps to securely delete or anonymize it.